Shipping policy

About Your Delivery

Delivery includes preparation and assembly of most furniture pieces and delivery to one address. We cannot schedule our arrival at a specific time. You will receive a call the evening prior to your delivery or the morning of your delivery, and you will be given a 2-3 hour window during which you should expect your delivery. Arrange to be at home or have a responsible adult (age 18 or older) present to accept delivery during the time frame indicated. Failure to be at home for a delivery appointment or cancellation within 48 hours of delivery will result in an additional delivery charge to re-deliver your merchandise. We deliver to out of town areas on certain days only. We will not move any electronics, existing furniture, computers, etc., or cut the backs of armoires or entertainment centers. Please inspect your furniture thoroughly before signing the delivery receipt. Bed’r Furniture & Mattress cannot repair damages to your home or your furniture if damages are not noted on your delivery receipt by our delivery team. There are no exceptions to this policy so please inspect your furniture thoroughly.

Customer Pick-Up

Your furniture purchase may require some assembly. We will be happy to assemble your furniture for a fee of $19.99 per piece. Please allow 4 hours for pick-ups at the time of purchase if assembly is required. Pick-up hours are Monday- Friday from 12:00 pm to 6:00 pm. Please inspect your furniture before leaving the pick-up area. We will gladly remove your furniture from its packaging for your inspection and repackage it at your request. However, it is your responsibility to thoroughly inspect your furniture before leaving the loading dock. We cannot be responsible for damages after you have signed the pick-up receipt.